Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the websites, applications, and services operated by Pranetra Technologies Pvt. Ltd. ("Pranetra", "we", "our", "us"), including platforms under Grokal.

By accessing or using our services, you agree to comply with these Terms. If you do not agree, please discontinue use of our services.

2. About Pranetra

Pranetra Technologies Pvt. Ltd. is a parent company focused on building ethical, community-driven digital commerce platforms. We aim to empower local businesses through transparent and sustainable technology solutions.

3. Eligibility

You must be at least 18 years of age or legally capable of entering into binding contracts under applicable laws to use our services.

4. User Accounts

• You are responsible for maintaining account confidentiality.
• You agree to provide accurate and updated information.
• We reserve the right to suspend or terminate accounts that violate our policies.

5. Permitted Use

You agree to use our services only for lawful purposes and in a way that does not infringe the rights of others or restrict their use and enjoyment of the platform.

6. Intellectual Property

All content, trademarks, logos, software, and materials on our platform are the property of Pranetra Technologies Pvt. Ltd. or its licensors and are protected by applicable intellectual property laws.

7. Payments and Transactions

Any transactions conducted through our platforms must be completed using approved payment methods. We are not liable for third-party payment gateway errors or delays.

8. Limitation of Liability

Pranetra shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our services.

9. Termination

We reserve the right to suspend or terminate access to our services without prior notice if these Terms are violated.

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in India.

11. Changes to Terms

We may update these Terms from time to time. Continued use of our services after updates constitutes acceptance of the revised Terms.

12. Contact Information

For questions regarding these Terms, please contact:

Email: support@pranetra.in